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NexHealth Review

6

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Vertical Industry, Health Care

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Description of NexHealth

NexHealth is the leading patient experience and practice management platform that integrates directly with practice management and EHR systems. Your business workflows are made better with a cloud-based platform enabling real-time online scheduling, automated appointment reminders, video visits (telehealth), patient messaging, digital forms and payments, reporting, virtual waitlist, and more. Get started today risk-free for 30 days, no long-term contract required.

Reviews

Global ratings 6
  • 5
    5
  • 4
    1
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great app for communicating with clients remotely

I like how easy it was to create an account once you have your doctor's information in place! It has been great connecting my patients through text messages or phone calls when they needed support from me - especially after hours/on weekends during COVID times!! Sometimes there can be problems if internet connectivity isn't always good so having reliable data plans would definitely help this benefit out even further. Definitely worth considering as we're seeing growth of our clinic since…

Pros
  • Easy setup & use which also makes communication between colleagues very simple too because everyone is familiarized w
Cons
  • Some disadvantages

Revainrating 5 out of 5

Great Platform for Communication between Doctor & Patient

I like the ability to schedule appointments, send text messages and emails to patients, and view their medical history. The interface could be improved by making it easier to navigate through the app. It's also difficult to access some of the features from other apps or devices. I would recommend this product to any physician who wants an easy way to communicate with their patients, schedule appointments, and see their overall patient satisfaction. I am able to track my patients' health…

Pros
  • Allows communication directly within your office management system such as Medical Manager
Cons
  • Nothing

Revainrating 4 out of 5

NexHealth - Easy Setup, Great Customer Service

I love how easy it was to set up my account! It has been very helpful since we have many patients who do not use computers or smartphones well at all. The only thing about nex health is their monthly fee which can be hard to afford in certain locations where there isn't high enough income to cover costs of using this software system so keep your cost down by getting free trial runs before you go live if possible. We were able to get our office into one place instead of having multiple things…

Pros
  • Easy for patient's that are older, less tech savvy
  • Ease Of Use
  • Very user friendly interfaceEasy To Set Up And Get Started With.
  • Mobile App Available (Android & Apple)
Cons
  • Monthly Fee Can Be Hard For Some ClientsTo Afford

Revainrating 5 out of 5

Easy, fast way to keep track of patient information

It's easy to use and gets my schedule out in front of me quickly. I can also see if there are any upcoming appointments or other important dates coming up. Sometimes it doesn't update right away so you have to refresh your page but they do fix this fairly often. The only thing I dislike about this app is how slow it takes to load sometimes when first logging into it. For busy practices like mine where we need to be able to check schedules very quickly this isn't always an issue but others may…

Pros
  • No complaints here :)
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great Customer Service - Needs Some Work

The customer service from this team has been amazing! They have gone above and beyond in helping us get up to speed quickly. I haven't had any issues yet but they were able to help me navigate through some of my questions when we first got set up. The software does not seem as robust or intuitive as other platforms out there like Centricity and Practice Fusion. It seems very clunky compared to those two. We're trying to streamline our workflow so it's easier for providers and patients to access

Pros
  • Easy setup process no programming skills required.
Cons
  • Mostly okay, but...

Revainrating 5 out of 5

Easy way keep organized and never miss anyone

The ability to see all of our appointments in one place! This allows us to have access at any time from anywhere which makes it much easier than having multiple spreadsheets or folders full of paper records. We also love how easy they make adding new patients into your system very simple as well as seeing if you missed an appt while away. There's nothing I dislike about this program but there could be some improvements regarding notifications when someone calls/texts requesting an appt vs being

Pros
  • Allows me complete control over scheduling / canceling patient visits remotely whenever necessary even during work hours.
  • Easy way keep notes between doctors office staff members involved w
Cons
  • So-so