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OnCall Health Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Health Care

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Description of OnCall Health

OnCall Health is a best-in-class virtual care program management solution that enables healthcare enterprises and brands to launch and grow a successful virtual care program. We brand our solution to you, so you maintain consistency across all touch points. OnCall's HIPAA and PIPEDA compliant solution allows providers to connect virtually with patients through video (1:1 and group) and messaging appointments and automates the entire patient-provider experience. Available on any device and browser and includes 24/7 tech support, integrations and custom analytics. Chat with us today and see why we are trusted by over 10,000 healthcare providers and brands.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Convenient tool and service that is used often

The platform has been great for me at my job as I have access via phone or computer from home! It’s easy enough for anyone who knows how computers work but not too technical if someone doesn't know what they're doing. There isn't much of an interface when it comes to scheduling which can be difficult sometimes depending on your schedule. Sometimes there aren't many options available in terms of choosing days off or hours worked. But overall this system works well for everyone involved with…

Pros
  • How user friendly everything is, especially compared other platforms out that such ease of use makes things run quite smoothly all around so far.I've used another software before where you were required more steps than necessary just simply log onto Skype then do something else..this was definitely easier by comparison..also helpful are those prompts along side screen captures because otherwise i would forget certain points within our session due time constraints...very convenient!! Very beneficial tool indeed!!!
Cons
  • There are disadvantages

Revainrating 4 out of 5

Easy way to connect virtually - awesome staff!

I like using this service for scheduling my virtual appointments as it helps me save time. It can be confusing at first but after using it for a while i got used to it. You can also schedule an appointment ahead of time if you plan to leave early. I am able to communicate to my doctor even when she is not online. I cannot seem to make the app work on my phone sometimes though. Do try out their free 14 day trial offer if you want to use them since they have great customer services and fast…

Pros
  • It is so easy to schedule an appointment and easy to communicate with patients
Cons
  • I wish that there were more doctors on during off hours or on nights and weekends, but that should be easy enough to fix

Revainrating 5 out of 5

Great way communicating with employees and customers

I like how easy it was for my clients who were traveling out of state or even outside country borders when they needed their services as well being able to communicate via text messages! The cost can be costly but if your willing then this service helps keep costs down during an emergency situation where there may not always have access to traditional medical help in person. Sometimes texts don't send correctly which makes communication difficult at times especially since some areas do use…

Pros
  • Not sure about pricing yet so waiting until final decision before purchasing
Cons
  • It is hard to say