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Paradigm Review

3

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.3
Vertical Industry, Health Care

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Description of Paradigm

Comprehensive module-based dental practice management system with features such as appointment booking and patients records.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
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Type of review

Revainrating 4 out of 5

Great medical office scheduling platform

I like that you can track patient appointments, doctor visits for billing purposes, and also schedule surgeries using this software! The customer support is outstanding!! It's easy to use once you get familiarized. Sometimes it doesn't pick up changes made by hand in an excel sheet but if you put them all into one document they will be picked through automatically when uploading again after saving your work from scratch. This works best if you're dealing with many doctors at a time. We needโ€ฆ

Pros
  • Customer service / tech help
  • Very user friendly
  • Easy interface compared other systems.
  • Helpful training provided online,
  • Software updates were quick & helpful as well (even though most went unnoticed!)
Cons
  • There isnโ€™t really much more i wish would happen

Revainrating 4 out of 5

Problems with Paradigm and customer service

I like that it is user friendly, has all of our patient information in one place which makes scheduling easier! It's not so easy to use if you are new at using this software or computer technology for healthcare needs because there isn't much help included when learning how everything works together (unless they have video tutorials). If your looking into having an EMR/EMR replacement look elsewhere than paradigm; we were able get what was needed but still had some issues getting used tooโ€ฆ

Pros
  • The ability keep track off past appointments with ease along wth reminders sent through email automatically instead needing manually typed up as well as being available 24 7 online whenever anyone would want access even while away travelling abroad overseas ! They offer great customer service especially via telephone call assistance
Cons
  • Some areas aren't very intuitive such as entering medical history info under "past illnesses" section

Revainrating 5 out of 5

Excellent customer support as well excellent product

The most helpful feature is that it allows me to keep all of my patient's info in one place, which makes scheduling appointments easier than ever! It can be confusing at times when you have multiple modules open; however this usually just takes some time getting used too (not hard once I got over any initial confusion). If your looking for an easy way t0 manage everything about running or office then go ahead & give them try - they are great people who really care abt their customersโ€ฆ

Pros
  • Easy access2scheduling simple search&&gtbilling reports(1) efficient handling fk invoicing intuitive layout5design8 graphics
Cons
  • Mostly okay, but...