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Permit Portals & Permit Administration Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Parking Management

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Description of Permit Portals & Permit Administration

The Permit Portals & Permit Administration product provides customers with a simple digital parking permit management solution that can be configured to meet the most complex parking permit workflows. It is designed to be automated, informative and fully self-service whilst giving Permit Administrators the control and information they require. Processing thousands of permit applications per month, the product is agile and flexible enough to integrate with 3rd party systems, make configuration changes on the fly and handle any type of permit and workflow (including Staff, Taxi, Blue Badge, Visitor and Residential). Multiple integration options exist for supporting multiple payment methods and enforcement/control systems. Branding and customisation also available. Many organisations still use paper, spreadsheets and/or custom built bespoke software for allocating and managing permits. These solutions are not ideal as they are generally slow (not real-time), time-consuming to operate, inefficient and prone to human error. Furthermore, as well as being rigid by design and expensive to change, major compliance issues arise which in a data-centric world is incredibly important to both the operator and end client alike. The product is developed and supported by Mobile Worker Plus, a leading software and technology company in the parking sector. They provide End-To-End Enforcement solutions (on and off street), Permit Portals & Permit Administration solutions (staff, taxi, blue badge, visitor and residential), Workforce Management solutions and Consumer Apps in order to improve productivity, increase profitability and optimise the customer experience. This is delivered via a suite of mobile apps and back office services supported by web administration interfaces deployed on ISO compliant cloud infrastructure.

Reviews

Global ratings 2
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Type of review

Very easy software for our agency to use! They are great working partners through all stages of development. Some things could be improved like when you first upload your photos or select images from other programs etc there's errors displayed but once uploaded it works flawlessly. No real complaints about this program however please keep in mind we do have experience managing permits so not much different than other products out there as you can see. This is allowing us to make easier…

Pros
  • Being able to upload photos and select from a drop down list of images
Cons
  • Sometimes there are errors displayed but once uploaded it works flawlessly

I like how easy it was for us as administrators of our city's permits system (Permits Central) - we were able understand all aspects very quickly! There are some features which could have been better explained in training or documentation but this isn't much different from other systems out there so not really an issue here either way.- Easy setup/easy use / great customer service when you do need help if required by staff who aren’t familiar yet:- No issues at present although minor points may

Pros
  • The ease with wich one can navigate around, find answers to questions without having t o open multiple tabs while also being easily accessible via mobile phone app
  • It gives me confidence
Cons
  • Some little things