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Podium Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Conversational Marketing

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Description of Podium

Podium is redefining the way customers interact with local businesses. From collecting reviews on the sites that matter most, text-enabling your website with Webchat, collecting payment via text, gathering private feedback after an experience to managing all your customer messages from one central dashboard with Inbox, Podium is the answer. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and team at every customer touchpoint. With Podium, you can message your leads and customers, get reviews and feedback, collect payment and communicate easily with your team, all in one easy-to-use inbox. It powers the conversations that matter most to your business, putting you miles ahead of the competition.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Best Communication Tool That Automatically Translates

I have been using podium for about 2 years now as my only point of contact between me & potential clients or colleagues in our office space here at work (we are located near Central Park). The ease by which you can communicate through this app has saved us so much time! It's very easy even if people don't understand english well enough because it automatically translates everything into their native language making communication easier than ever before. You do need some knowledge how things…

Pros
  • It works great between our office and we don't have any problems using it
Cons
  • We have no problems or problems using it at the time of this review

Revainrating 5 out of 5

Easy to use platform for local businesses

There are many benefits of using PODIUM for my business like getting in touch directly with clients without having go through agent/manager which saves lot time & also helps avoid duplicate data entry as client will update it self automatically once their done posting. Also I love how user friendly they make things by reducing steps involved when submitting new info or responding to queries etc so easy peasy! If nothing comes up i would certainly recommend this tool because its really very…

Pros
  • The system works well
  • Very responsive support team whenever issues arise.
  • Can provide basic training free from charge before start date
  • Free trial period makes setup easier than traditional software solutions where there's often extra fee required
Cons
  • It is hard to say