I like how easy it is to create our own queries, which allows us flexibility in determining what data we want returned for each query (and hence saving time). The UI can be improved by making some of its features easier/more intuitive - e.g., using search terms other than keywords would make this much nicer! There's also an API but that hasn't been fully developed yet so you cannot easily integrate with existing systems unless they have their APIs exposed as well. We are solving problems suchโฆ