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Rock RMS Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Church Management

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Description of Rock RMS

A free, open source Relationship Management System built for churches and businesses.

Reviews

Global ratings 6
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    4
  • 4
    2
  • 3
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  • 1
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Type of review

Revainrating 5 out of 5

RockrMS Is Great For Everything Related To Memberships

I like that there are many different modules available to customize your website as you need it! The customer service is also very helpful when working with them via email or live chat (even though they do not offer phone support). Sometimes their system can be slow at loading pages but this seems minor in comparison of other issues we have had using rock rms over time. We use rokr ms primarily because our church has been able solve all its needs through one platform since day 1 - from…

Pros
  • Very intuitive admin backend interface too where every step looks simple yet powerful enough once done properly; no more frustration after logging errors
Cons
  • Nothing here

Revainrating 4 out of 5

Great software, wish they would make minor updates!

I like that it is easy to use and can be customized as needed. It has some great features such as allowing multiple people to edit at once which makes collaboration easier than other programs out there. Also allows you to add custom fields so your members will have more information available when filling in their forms online. I dislike how sometimes the program doesn't load or takes forever to do anything. Sometimes it crashes but not often enough where it becomes unusable. If you are looking…

Pros
  • Easy access, good layout & design options user friendly interface!Great customer support team (technical issues resolved quickly!)Easy navigation throughout site/admin panelVery intuitive admin panelsGood reporting capabilitiesAbility search through all records very easilyAble find data via searches within databaseExcellent ability track attendanceQuickly create new pagesCustomizable templates
Cons
  • Not much control over HTML code
  • Lackluster mobile app

Revainrating 5 out of 5

Great tool for tracking all relationships of all members

I love that it's easy to use as well has having multiple ways of doing things with different modules available in one platform is great! It also works really good when you need help from someone who knows how everything functions or what features are best suited towards your needs/situation because there aren't many people out here using this software so if something isn’t working then they don;' know exactly where we're at which makes their job easier too since i can show them my screen…

Pros
  • Great For Small Businesses Or Personal And Company Accounts Too
Cons
  • I will keep silent

Revainrating 5 out of 5

Infusionsoft does everything right for Church management

The ease of use was one thing that I really liked about this system. It's not as difficult to navigate as some other systems are, but still has all of the features you need to be successful in your church or ministry. There is no way to get rid of old members or people who have left without having to delete them from our database. If they leave before we can remove their information it creates an issue with how we keep track of our statistics. We had issues keeping up with attendance at events

Pros
  • Easy navigation
  • Can do everything needed for member management easily.
  • Very good software
  • Affordable
Cons
  • Minor Issues

Revainrating 4 out of 5

Great platform and worth investing in

I like that there are many modules available to use as well as different ways of implementing them (website vs email vs text). The customization options are not always up front, which leads to some frustration when trying to get something out the door quickly. I would also like to see more marketing materials provided by Rock, such as brochures for our board members. Also, there is no way to track the number of people who attend an event/program without logging into individual accounts. This…

Pros
  • Great customer service
  • Very easy interface.
  • Lots o' possibilities!
  • Ease in changing information about upcoming events or meetings through website instead having too call individually each person's managerial staff

Revainrating 5 out of 5

Great Experience Overall & Amazing Customer Service

The best thing about rms is their support team; they are constantly listening to how users would want things improved upon in order to be more user friendly for everyone who uses it. They try very hard to improve everything that comes with this product so nothing really! You should definitely consider using rockrms if you need something reliable with great customer service. I've heard multiple complaints from people just like me about other products where all of us got cheated out of our money…

Pros
  • Great communication
  • Customer Service Team
  • Always helpful &amp proactiveHelpful when changing requirements after deployment.
  • Support staff goes above + beyond any expectationsI love getting freebies!!
  • Customization options allow your needs specific functionality (ease/desire)to come first without having anything sacrificed elsewhere..as long at its' core stays true :)Dislikes:
  • Inability sometimes within platform itselfTo do certain tasks