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SDEMS Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Financial Services

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Description of SDEMS

SDEMS is a customer platform that delivers to the banks customer all the business services of a bank consistently on all channels. It also delivers sales and service support capabilities to those bank staff whose role is to support the customer experience and relationship.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent customer service and ease of use

The system has been easy for us as we are able, with just one-click log in from any mobile device or computer! Easy access via our app keeps customers up & coming back every day - they can check their balances at anytime without having an appointment scheduled (or waiting until after hours). What I like best about this software program? Everything!! This makes it very user friendly so training new employees becomes quick since everything you need will be right there when logging into your…

Pros
  • Very efficient customer service / tech support is available 24 hrs per days 7days week.
  • Fast response times to issues that arise before too long due diligence by staff members who work here daily; ) Also great product knowledge among all associates including myself : )
Cons
  • Nothing here

Revainrating 4 out of 5

Easy and efficient software designed just exactly what

The system has allowed us, as an organization, access every aspect of our clients' life in one place - it's like having your own personal assistant! I have not found anything yet about this product which i dislike- everything thus far seems great so if you're looking for something with ease or simplicity then look no further than sdems!! If there were any issues at first we had some trouble getting used to how certain features worked but after training from their team they've been fantastic…

Pros
  • ability for clients to see their statements and payment history right away without having to navigate around each individual account page(s) when searching by date range

Revainrating 4 out of 5

A useful tool of managing your money

The best thing about SDEMS is that it is very user-friendly, as it provides customers with an easy way to manage their accounts. I like that it is mobile-friendly, which makes accessing my account anytime convenient for me. I dislike that there are times when I get an error message after trying to log in. This makes it hard for me to access my account. I would recommend SDEMS because it has made banking easier than before. As a consumer, I can easily access my account from anywhere at any time.

Pros
  • Easy
  • User friendly
  • Mobile Friendly
Cons
  • Error messages