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TechSoup Review

5

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Managed Services

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Description of TechSoup

Managed IT services from TechSoup provide a comprehensive solution for all of your organization's IT needs. From urgent help desk support to long-term technology planning, our services provide the support you need to keep your systems running so that you can stay focused on your mission.

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

Very useful tool for troubleshooting technical glitches

The program is easy enough to use but has some advanced features as well if needed which makes it very helpful in solving certain problems or issues I have come across while using other software programs such as Photoshop etc. It also allows me access to information about my computer system when ever required without having to go through lengthy procedures. No complaints at this time! There are no major downsides with tech soup currently however there may be minor inconveniences with how things

Pros
  • Easy interface for anyone new.
  • Great helpdesk feature
  • Very intuitive layout, great flow from one page directly onto another seamlessly
  • Lots'a data available online that can assist you along your way so nothing really needs inputting manually like sometimes happens elsewhere
Cons
  • Nothing

Revainrating 5 out of 5

Tech Soup Is Great For Free Software

I work with tech soup in my current job as an application developer/support analyst at CVS Health Corporation (Cvs). They are very friendly staff who always make time out their schedule when i call or email them if they're available during non business hours too! There really is nothing bad about working through this program because it has made me more comfortable using computers which was something we never used before due to lack confidence issues since childhood days where teachers would not

Pros
  • It's been wonderful having access from different places without internet for our devices, including laptops & tablets especially being able
Cons
  • I will keep silent

Revainrating 5 out of 5

My experience has been pretty good - mainly payment and savings

I love how techsoups gives me an opportunity every month where my bills get reduced in order because they have such great marketing strategies! It is very easy once u understand it. Sometimes i dont know what exactly am doing with them but after time its amazing! They are also helping us when we had issues like computer crashing or viruses etc..I wish there was something else added which would make more sense than just paying monthly fees as stated above :). There werent really any problems…

Pros
  • Great financial options that allows you to pay for your services without having worries
  • The amount saved each year by being able use these websites.
  • Allows people who needs this service at no cost whatsoever, so everyone can avail if even those individuals cannot afford otherwise
  • Easy interface; makes things easier especially during times one could be busy
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great Customer Service and Products

I like how fast they respond when there is an issue or question with their products! They have software programs (like my payroll program) which are free but only if we use them in conjunction with another product/service - this limits what type(s) of companies / businesses we work best w/. Sometimes it takes forever just getting someone back about something simple such as requesting information regarding pricing options vs contracts etc.. We've also found some issues where specific features…

Pros
  • It can take up to 90 days for payment, BUT you get paid immediately
  • Helpful employees that knowledgable
  • Fast response times from support agents during business hours
Cons
  • Good but not great

Revainrating 5 out of 5

Tech Soup has been great but needs improvements

I like the ease of reaching out to a remote team member to help with a project or question. The communication, the ease of getting in touch with remote team members. Nothing really. I am reaching out to the team to help with our project, and the quick response time is a plus. I wish we could see who we were corresponding with. I would like to see who we are chatting with so we can be sure that we are getting the best match for the job. I have used tech soup in my previous jobs when we had an…

Pros
  • Great resource center where all things related about your business/organization such tax credits etc.are located
Cons
  • It is hard to say