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The Fulfillment Lab Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Third-Party Logistics

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Description of The Fulfillment Lab

The Fulfillment Lab is dedicated to your specific ecommerce fulfillment needs. Aim to provide full management services to assist you in shipping product quickly, efficiently, and accurately while maintaining proper inventory levels. The Fulfillment Lab works closely with your business, and eliminates the difficulties with logistics.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Excellent Customer Service, Timely Deliveries and Amazing Team

I like that they have such an amazing team behind them! They are always willing/able help me get my orders shipped out as fast or faster than anyone else does it - no matter how big / small of items we ship at once (or even one item). And their customer service has been great for us too!! We've had some issues over time where our shipments were delayed by USPS but never anything major from FedEx though there's nothing wrong wtih either carrier itself so far. Go ahead & try this place if…

Pros
  • Their shipping rates to Canada is very reasonable, especially with all those international taxes added in..and you don't need much more info about yourself before processing your order because everything gets done via email only..so easy!!! It really helps expedite things along nicely without needing multiple emails back n forth between myself trying figure stuff together...they do

Revainrating 5 out of 5

Excellent customer Service & System

The personal attention and support that the team provides. Nothing! The team is so easy to work with and is always willing to help. The system is extremely customizable and has so many options it's very difficult to not find what you need. I have been very happy with the service and the company overall. We use the fulfillment for multiple clients. They've made the process so easy to navigate and customize. They are very knowledgeable about what they do! I have used them for several years now…

Pros
  • Great customer services!! Everything works smooth as butter every time
Cons
  • It is hard to say

Revainrating 4 out of 5

Exceptional Customer Service & Highly Professional

The Fulfillment Lab has been working with us at a local business for about 2 years now and they have been great to work with! They are always willing to get to know you and your needs and are always willing to go the extra mile to help you. I have never had an issue with them and they have been really great to work with. I would highly recommend them! They always do an excellent job and make sure you are happy with all aspects of their work. They have been great! We have been able to ship our…

Pros
  • They always follow up to make sure everything is up to par
Cons
  • They do not have a large enough staff to help all of the clients

Revainrating 5 out of 5

Excellent customer service with great shipping services

I like that they are able to handle all of my orders for me. They make it easy for me to know what is being shipped, when it will be delivered and where it is so I can keep track of everything. The only thing I dislike about them is that sometimes they take longer than expected to ship an order and then I have to wait even longer to receive it. If you want someone who is going to do their job right, this is the place for you! Shipping items from different companies at the same time to…

Pros
  • The ability not having go through multiple steps before getting your product or service in hand; no needless waiting around as well.Allows employees with special needs (like myself)
Cons
  • Mostly okay, but...