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VAIL-ORP Review

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Very good

Revainrating 5 out of 5  
Rating 
4.8
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Description of VAIL-ORP

VAIL-Online Reporting Portal is a web-based application that enables our clients to issue inspection/service reports after the completion of a particular assessment by our technical team. The application allows its users to view their inspection/service reports and conveniently download them whenever required. However, in order to get those reports, users need to have the specific authorization i.e. preparatory, reviewer, approver, and issuer.

Reviews

Global ratings 3
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    2
  • 4
    1
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  • 2
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Type of review

Revainrating 5 out of 5

Very User Friendly System With Excellent Customer Service

I like how easy it was for me as an inspector, or anyone who wants access in general,to get into this system without any training needed at all! It's very user friendly with many features you can use right away when logging onto your account. There are not too much things i dislike about Vail Online reporting portal but there could be more options available so we don't have to go through multiple steps just because they haven't thought enough ahead before creating their product. The customer…

Pros
  • This program does help our work flow greatly especially if someone isn' t familiarized yet still getting used around computers due its simplicity
Cons
  • It is hard to say

Revainrating 5 out of 5

A Solid System For Inspections: VAIL-ORP

The ease of use, and the ability to customize reports to meet your needs. It's also helpful to have access to all inspections done and when it was performed, and what services were provided. The lack of a mobile app and the fact that there are so many different ways to get to the same page with some of the features makes it difficult for the average user. I would suggest trying out Vail-Orp before making a decision on whether or not you like this system. We are able to create custom reports…

Pros
  • Customization options available within easy reach! Ableto easily upload photos into documents as wellas add notes/comments during an inspection visit while at site.
  • Ability To generate customized work orders from Inspection Checklist pages (ease)
  • User friendly interface & reporting capabilitiesAbilities:
  • Notifications can be sent
Cons
  • Some difficulties

Revainrating 4 out of 5

VAIL-ORP - Great User Friendly Program

Very easy to use. My supervisor is able to quickly view all aspects of the inspection report, in addition to viewing notes for each section to ensure everything was addressed as necessary. Quick response time from the customer service team is important when having a problem with an inspection or service report. I wish there were some way to have the system automatically close out at a certain time each day. This would help reduce paper work during the week and also eliminate the chance of…

Pros
  • Ease Of Use/Easily Comprehesive Data In One Location & Easy To Get Information At A Glance On Any Device You Are Using Or Mobile Phone For Example Google Maps..Easy Reporting System With Flexible Options And Modifications Available
Cons
  • Somewhat Harder Than Others Because It's More Complex
  • Can Take Longest Time Periods From Other Programing Systems