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Workozy Review

2

ยท

Excellent

Revainrating 5 out of 5ย ย 
Ratingย 
5.0
Customer Service, Field Service Management

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Description of Workozy

Workozy aims to eliminate the hassles of field-tasks by automating them. Workozy helps to organise & simplify field-tasks and thus boosts productivity.

Reviews

Global ratings 2
  • 5
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

A good tool which enables us tracking internal business with ease

I like that it allows me to keep track of my projects, it is very user friendly and it's easy to use. It would be great if you could assign tasks from your dashboard in order to decrease time spent on administrative work. Also, I think it would be nice if there was more flexibility when it comes to creating new fields, for example, it's not possible to create a custom field without having too many templates. It also would be great if you could add multiple clients instead of only one client per

Pros
  • Easy interface
  • Efficient tool
  • Great visualisation tools with graphs (to see how much money we have raised)
  • User friendly platform works well as an app or web version.
  • Good mobile application available through Android/iOS devices
Cons
  • Nothing here

Revainrating 5 out of 5

Workozy - Difficult implementation/support

I am a part of the team that manages our work-order management process. We have had issues with the system for years and we have been using this software since 2016. The customer support is not very helpful and they don't provide any training or help. They just expect us to figure it out ourselves. No one at the office is available after normal business hours, so support is limited in terms of availability. We are trying to use this software as a replacement for Excel spreadsheets. Thisโ€ฆ

Pros
  • Web interface
  • Ease (or lack)of learning howto navigate through app/website.
  • Search function within application works well if you know what keywordsyou want
  • User friendly GUI easy enough even my mom could learn
Cons
  • There are troubles