Contact Center Software
1 Review
NeoSound Intelligence is an AI-powered speech analytics solution for contact centres that helps companies to turn customer interactions into actionable insights and make communication better. NeoSound tools fully automate calls monitoring process and provide companies with actionable insights by listening to ALL phone conversations and helps call centre…
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a wide range of conferencing services audio conferencing Our easy-to-use audio conferencing service is available worldwide and can be fully integrated with our voice service. Reservations or operator assistance are not required, andgetting started is simple (within 24 hours) with you pay-as-you-go (no set-up fees or capital expenditure) pricing. web…
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Aceyus provides enterprise and mid-market companies contact center solutions designed to elevate and enhance the customer experience through real-time contact center dashboards and reporting. We stitch together call center data, WFM, CRM and omnichannel data, among others, to provide customer experience teams with the real-time data they need to make…
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Next Caller's Advanced Caller ID ® sends detailed caller profiles to agents in real time so that customers do not have to spell/repeat information about themselves over the phone. Not only does this save businesses time and money, it also just flat out makes customers happier. Our database of over 250 million caller profiles is the largest in the US…
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ClarVantage provides billing, settlement and customer care solutions for utility computing.
1 Review
COMIT enables organizations to leverage and build on their existing processes within a new application. This allows organizations to maximize the efficiency of their internal business processes by bundling these processes with the built in efficiencies and work-flows of COMIT.
1 Review
Whether contact center, email, chat, social media or online, use powerful tools that reveal information and insights for measurable performance improvement.
1 Review
nfortel Select, ISI's Call Accounting and Reporting application, supports collection and processing of CDR from all telecom sources (on-premise PBX and VoIP servers, Centrex and other hosted services, local and long distance carriers, conference services and wireless handsets) to facilitate consolidated reporting and analysis of an organizations entire…
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IQ 360 is a web-based, relational database driven telecommunications management solution with workflows and reporting developed and offered by IQ Telecom.
1 Review
SpeechLog Recording System provides comprehensive call recording that adapts to the unique operational requirements of any enterprise.
1 Review
StringeeX is a customer support platform that lets you connect with customers on any channel (phone, chat, email, social media, etc). This platform makes it easy to keep track of all your support requests, answer questions quickly, and monitor customer service agent's effectiveness. Accessible by desktop and mobile app, StringeeX can integrate with most…
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ICTBroadcast is multi tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting.
1 Review
PhoneIQ is the modern phone system and contact center platform built exclusively for companies on Salesforce. Our all-in-one cloud communications platform brings together power dialing, local presence, voicemail drop, Salesforce call routing, call recording and a complete PBX replacement that lives within your CRM. With support for desktop, mobile, and…
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World's 1st Google Powered Cloud Call Center: For companies running a call center operation that are frustrated with the high cost, complexity and difficulty of the conventional systems, Call Center Studio is the web-based, pay-as-you-go solution running on Google, which is low cost, fast, easy, scalable and with complete enterprise functionality able…
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Cloud Contact Center Software deployed instantly. Omnichannel Platform : WhatsApp. Voice. SMS Available on Desktop.Mobile.Web Full API based. CRM plugins. Connect real or virtual agents. Virtual phone numbers in any country.
1 Review
SuperReceptionist is your personal receptionist hosted virtually that makes it easy for customers to reach you. Now you can provide a pleasant calling experience for your customers, no matter how small, or large, your business is. We offer virtual phone numbers, call forwarding, call routing and call recording to make your inbound sales or service plan…
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