I liked that it came preloaded at no cost in my office which was great! It is very easy to use once you get used too its simple interface layout etc.. Nothing really dislike about this product but everything has been positive so far including easeofuse/userfriendlyness & overall performance when compared against others like emrsoft or eclisys products available out there currently today. There are some things we would have loved if they could implement within 2yrs from launch date such as add more features, enhancements / improvements to be made regarding usability - user friendliness alongwith other factors mentioned above i guess will improve over time since our customers feedbacks matter most henceforth improving upon them positively through implementation changes where needed thus making us better than ever before! We realized benefits immediately after implementing into clinic environment especially pertaining patient data security issues which were addressed efficiently unlike any previous systems implemented previously due loosing records during move outs among offices.