Best Data's motto should be "Customers beware". I'm new to installing hardware (I built my current system from scratch) but I couldn't get it to work after 5 hours of trying. No beep no matter what I do. The "documentation" is ridiculous, and I refuse to pay for tech support that isn't needed at all. If you're considering this modem, do yourself a favor and flush your money down the toilet; You get the same results with less hassle.
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