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BetterMail Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Marketing, Email Deliverability

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Description of BetterMail

BetterMail is an NZ based email service provider with tools to create, send, share and track marketing emails.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Not worth $300 per month unless cost is an issue

I like how easy it was for me as someone without any technical expertise or programming knowledge at all! The support team were always willing/able to help when needed. It's not very clear what you're getting from using this platform - there are many options available in similar price ranges (and free!) that don't have such limitations. If your business isn't too tech-savvy then perhaps look elsewhere? We used them because we didn't know where else to turn but they ended up costing us more…

Pros
  • It's easy to use and the support is great
Cons
  • It's not very user friendly and the customer support is very slow to respond to problems

Revainrating 5 out of 5

Best Customer Service Out There with Your Own Personal Agent

I like how easy it was for me as well my clients so that we could set up our campaign without having any technical knowledge of what they are doing! It's also very user friendly which made us feel more confident in using this software than other products out there at higher prices; however if you have no previous experience or skills then maybe not such great reviews from others who had problems getting started but once everything clicked into place - perfect customer support team too!! We love

Pros
  • Easy setup, ease with training staff members new users quickly..great product overall..all around good quality service...good price point compared woth competition pricing...customer care is outstanding!!! Great job guys keep them coming....keep improving your services
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Best email marketing tool for personalization & A/B testing

I love how easy it was for me as well my clients/team members to get it up & running within minutes of signing in! The ability to easily add new templates from 3rd party sources (not just AMPscript) made this a dream come true - especially when we wanted more control over our look / feel than what's included out-of-the box by default. Sometimes the app can be slow sometimes but that could also mean your internet speed or data plan might not work so YMMV there too :) Our team uses bettermail…

Pros
  • Great support staff who are quick, friendly with great product knowledge; always willing help resolve issues quickly without any hassle involved !!!:) very helpful customer service reps!!! ) intuitive interface is user friendliness yet powerful toolset available) excellent integration between CRM system via API connection
Cons
  • Almost everything is ok