Header banner
Revain logoHome Page
clearrisk logo

ClearRisk Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Vertical Industry, Financial Services

View on AmazonView on Π―M

Description of ClearRisk

Software designed by risk managers to help organizations streamline their incidents and claims process.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

ClearRisk Review - Easy To Use And Versatile

It is easy for users who are new at using the software, as it has a very user friendly interface that allows you to get up and running quickly without having to spend hours learning how everything works. The customer support team can be slow in responding sometimes but they do eventually answer your questions. I have not found anything about this software that makes me dislike it yet. We use clearrisk to keep track of all our incident reports and insurance claims so we know what needs attention

Pros
  • I love how easy it is to navigate and how easy it is to learn how to use the software
Cons
  • The customer support team can be slow in responding sometimes, but they do eventually answer your questions

Revainrating 5 out of 5

This software used by my current employer

Nothing. I don't like anything about this product. I'm not sure if this is a company that has the ability to improve, but they need to be careful here. Their sales people will try to sell you on every feature they can think of. Some of those features are great, but there are a lot of features that aren't as useful. They've been around a while and have a lot of customers. I've never had any problems with this product. It's a very simple product. It solves a problem when it comes to incident…

Pros
  • Simple interface
  • User friendly.
  • Easy for non technical staff in an organization too use without training
  • Reporting capabilities make troubleshooting incidents much easier than other tools we used before (ease at using)
  • Very quick response times from their support line; often fixed issues within minutes instead fo days or weeks!
Cons
  • It is hard to say

Revainrating 4 out of 5

Good Product with Room For Improvement

The product is very intuitive, well organized, and easy to navigate. It can take some time getting used to the product and how it works. There are some aspects of the software that could be improved for customers who are new to the system. Also, ClearRisk has not been around since 2011 so there are many features missing compared to other products on the market. But overall, I like ClearRisk. It's a simple, yet powerful tool that does what it says - helps you get your incident management or…

Pros
  • Simple interface
  • Easy navigation within app
  • Support team helpful when needed
Cons
  • Software still uses Microsoft Access Database as back end (this shouldn't even really matter anymore)
  • Very old looking UI
  • Lackluster reporting capabilities