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Expect Perfection Research & Academic Transcription Review

4

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Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of Expect Perfection Research & Academic Transcription

Research and academic transcription services for audio & video. Min. 99.5% accuracy guaranteed; strict confidentiality practices. Est. 2009 in Raleigh, NC. Special pricing for academia and the under-served.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 5 out of 5

Can't Recommend High Point Services & Products More Strongly

The customer service is phenomenal! They are always available to answer any questions you may have via email or text messages (which I love). You can expect your project completed well before it's due date - that means less stress as both parties know exactly where they stand with their respective deadlines :) This also gives me peace of mind knowing my job will be done right every time even if we do run into some issues along our way which inevitably happen from day one until completion but…

Pros
  • You can expect your project completed well before it's due date that means less stress as both parties know exactly where they stand with their respective deadlines :) This also gives me peace of mind knowing my job will be done right every time even if we do run into some issues along our way which inevitably happen from day one until
Cons
  • It is hard to say

Revainrating 4 out of 5

Great for conducting field work overseas

I like that it is easy to place orders online with this service as well as having access to the platform via my phone or computer. The customer care team is also very friendly and helpful when you need help solving any of your problems. It can be difficult at times to have all information from one source if there are some issues. However, they always do their best to resolve these quickly. They provide me with transcripts of interviews and lectures recorded through various media devices such…

Pros
  • Easy way for placing an order; quick response time in questions submitted by customers' representatives (from what i've read about other similar services); good quality documents provided
Cons
  • There was nothing particularly disliked

Revainrating 5 out of 5

Great for small businesses and SEO services

I like that you can upload your own words to use as keywords instead of having them predefined by someone else's opinion or preference about what works best with their business model! It would be nice if there were more options when it came time to uploading my files - perhaps some sorta drag/drop interface? The price is fair but not cheap enough so they have had trouble getting clients who are willing pay this much money (and still want good quality work). They do great research into how each…

Pros
  • I really love being ableto find relevant keyword phrases for any given project
  • The results appear immediately, unlike other services suchas OyoTranscripts whose turn around seems slower than molasses in JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember..(you get th e idea)!!!!!+It makes finding target keyphrases easier.+They
Cons
  • Zero

Revainrating 5 out of 5

Great Customer Service & Amazing Product Quality

I have received excellent customer service from this company. They are very responsive to my needs and questions as well as prompt in returning calls and emails. The turnaround time for transcriptions is phenomenal! I highly recommend working with them for all of your transcription needs. There really isn't anything that I dislike about the company or their products. If you want an excellent company to work with then look no further. My only need is to get to know the team better so we can…