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iBill.io Review

4

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.2
Vertical Industry, IRCM for CSPs

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Description of iBill.io

ibill.io is billing software for online service providers.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Reliable platform designed specifically as SaaS

I like that it's easy to use, has an intuitive interface, and offers a great deal of flexibility when setting up recurring payments. It also allows you to set multiple payment options (e.g., pay monthly or weekly) which can be nice if your business operates in different time frames. The only thing I dislike about this subscription product is that there isn't any way to change the amount paid per month without going into each individual invoice. This makes it difficult to calculate how much…

Pros
  • Easy to follow instructions along w/ good support teamHelp file available upon request

Revainrating 4 out of 5

Great Billing Platform & Excellent Customer Support

iBill has been our main billing platform for over 10 years. It has been very stable and reliable. The customer support is great. We are in the process of migrating our billing platform to a new system, and iBill has been a great choice. The new system is not yet in production, but it is very promising. We are looking forward to working with the team at iBill to migrate to the new system. iBill has been a great choice for our billing platform. We have been very happy with the product and the…

Pros
  • Great Support; good documentation from salesforce side as well!Very easy setup!!Easy migration if necessary when upgrading your orgs or replacing solutions by other vendors like SFDC itself (as one might want another solution) :)
Cons
  • just wish my current billingside was already implemented usingi bill

Revainrating 5 out of 5

Great option for managing your daily business operations

I like that it's easy to use, intuitive interface makes navigating through my account very simple - no more searching or clicking around! It does not have any features at this time which would make me want to continue using them in lieu of other options out there (although they are working hard!). The platform as well has been great so far but we do need some additional support from their side if/when needed after implementation with our customers. We're solving two issues here; one being an…

Pros
  • A lot less clicks for everything you might be looking up compared to standard SFDC searches..it just works really easily & fast when trying something new vs having search engine results pop up while waiting forever until page loads again..i'm also able to see info quickly without loading pages repeatedly by doing advanced searches instead via filters...also can get into specific fields much
Cons
  • Secret

Revainrating 4 out of 5

Great product for keeping control over all related payments

I like that it has an easy to use interface, can be used with any payment processing gateway (eBay, PayPal or Stripe). The dashboard makes it very simple to keep track of your accounts. Support is great! There are some integrations out there but i would say they're really hard to find if you don't know where to look. Make sure support knows what kind of integration you need because it's not always clear in their docs. It helps us stay organized when managing our account activity. It also…

Pros
  • The support is great
Cons
  • It's easy to use and helps us stay organized