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itmSUITE Review

5

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
ERP, Project, Portfolio and Program Management

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Description of itmSUITE

itmSUITE is a comprehensive solution for service management and business transformation management (portfolio and project management).

Reviews

Global ratings 5
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Type of review

Revainrating 5 out of 5

A powerful platform for managing service requests

I like that itmSuite offers a lot of flexibility in terms of customization, but also allows us to use out-of-the-box functionality when needed. The support team is very responsive and helpful. It's easy to get started with itmSuite. There are many features that need to be configured after installation. Make sure you have a good understanding of your needs before installing itmSuite. We are solving our problems related to Service Request Management, Change Management, Project Management, Asset…

Pros
  • Flexibility
  • Scalability
  • Support for multiple platforms (web browser/mobile) including mobile apps.
  • Intuitive user interface no training required!
Cons
  • Some difficulties

Revainrating 5 out of 5

Solid platform for managing all of your IT assets

It provides us with all of our IT Asset Management needs, including Configuration Control Data Center assets as well as Network Assets that are very important to the day-to-day operations at my organization! I like how flexible this software can be in terms of being able to do so much within one platform without having multiple applications or toolsets installed which makes daily life easier when managing such complex systems. We use both configuration control data center asset information…

Pros
  • Easy deployment
  • Multiple users available for remote access/accounting services via SSH / RDP (red hat cloudform management service)
  • Web UI is easy enough even if you don't know too many Linux commands but still have fun exploring around
Cons
  • Not bad

Revainrating 4 out of 5

A Perfect Solution for Remote Workforce Engagements

Very good interface with very rich functionality, even allows to create projects in some of cloud vendors like Microsoft Azure or AWS services as well! The product has an excellent architecture that helps users manage their IT environments smoothly without any problems when working remotely at home/office from different locations around our world. It works perfectly great all-inclusive tool, which includes many tools integrated into one software package - Project Management Toolkit and Service…

Pros
  • I like the functionality of the product, which is very flexible, you can set up the project very easily and the process is very fast and simple, you don't need to be a computer expert to learn the tool, it is very user friendly
Cons
  • My dislikes so far, in this moment, i don't have any dislikes but i am sure there will be in

Revainrating 5 out of 5

Convenient solution for project management

ITmsuite has helped us to improve our process of workflows, reporting etc., which was not possible before with other tools. The software also helps in managing customer's feedbacks, issues or suggestions from time-to-time by creating respective tickets/emails automatically using rules that we have set up. I don't like anything about this tool as such but would say there are some minor glitches here and there when you use multiple tabs at same instance - may be due to my system configuration…

Pros
  • User friendly interface
  • Configurability for business requirement changes easily achievable via admin portal access.
  • Ability provided around making your own work flow charts is great addition too.
  • Need more detailed instructions related usage scenarios though
Cons
  • Some difficulties

Revainrating 5 out of 5

Very useful cloud solution for sharing project details easily

I like that you can create multiple tabs with different views of all your projects, which makes managing them much easier than just one tab would be! Not many things to dislike about this product at present time - nothing so far really stands out as something we're not happy working in conjunction or withoutit's featureset but if there was an option within our system allowing us more control over how information flows into certain areas then maybe? Would definitely recommend looking through…

Pros
  • The ability for users (IT staff)to see everything related
  • To have visibility around every aspectand detail pertaining too project management
Cons
  • All fine