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Megalodon Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Vertical Industry, Financial Services

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Description of Megalodon

Megalodon delivers a client-centered policy and claims management system that is powerful and easy to use, yet affordably priced for the small to mid-size company.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great product for easy and smooth policy management

It's very user friendly! I like how it can be used by non techies as well so they don't have any issues managing their insurance accounts or paying bills online with this software - which makes my job easier because i'm not having them call me all day about billing questions etc (which would take up more of our time). The only thing we dislike are some missing features but those will hopefully come in future updates since its such an amazing tool at present!! Definitely recommend using if…

Pros
  • Can create new account users fairly easily.
Cons
  • So-so

Revainrating 5 out of 5

Great customer service and constant communication

The ease of navigating through my account has been very convenient with their support team always available whenever I have questions or issues! There are times when there's an update needed but not enough time in between billing cycles so it seems like we're getting more updates than necessary which can be frustrating if you need some downtime from your business needs as well (especially during tax season!). It would also help greatly if clients could go directly into collections via email…

Pros
  • Easy to navigate
  • Ability for customer service rep access anytime 24/7
  • Invoice automation tool allows easy creation & follow up without much manual work.
  • Email reminders sent at regular intervals, even after payments received
Cons
  • Minor Issues

Revainrating 4 out of 5

Easy Insurance Management System: Megalodon

I love how easy it is to navigate through the site. It was so easy to set up all my clients. Not only did they have great customer service but the support team is amazing as well. We had issues with the calendar not showing up in our system correctly. The support team was able to help us fix it quickly. It is a great platform to help your business grow! There isn't much to dislike about this product. If you're looking for a great way to manage your insurance customers then this is the right…

Pros
  • So many features
  • Easy program interface
  • Great Customer Service Support Team
  • Very helpful!!
Cons
  • Nothing, everything works exactly like we expect