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Quiq Messaging Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Conversational Marketing

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Description of Quiq Messaging

Quiq helps brands present their customers with consistently jaw-dropping customer experiences across SMS/text messaging, rich messaging, web chat, and social channels. With Quiq’s Conversational Engagement Platform, companies can easily orchestrate commerce and service conversations involving both bots and humans. We think businesses should engage with their customers in the same ways people communicate with their friends. When customers can reach you how they want to reach you, when they want to reach you, they are happier. Customer satisfaction is higher for messaging channels than voice and email. And your company wins too because by converting phone calls to text, you’ll be able to serve more customers with fewer resources. To be Quiq means to be on the leading edge of customer engagement.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Best tool ever used - easy way communicating with other teams

The best thing about this is that it makes communication between our team members much easier than before since we don't have to write long texts anymore which takes time for us especially when there's more of them! It also saves space as well so I am not worried if my phone gets full or has no room left because all messages will be saved in one place instead of having different folders where some may get lost once again. Also sometimes you need to refresh your page but most likely after…

Pros
  • ConvenienceIt can make life easy without using any hassle at least with regards messaging people
Cons
  • Secret

Revainrating 4 out of 5

Easy Way To Communicate With Clients

I like that it is easy to use for any business whether they are just starting out or have been around awhile. The support team also has some knowledge when things go wrong which makes them very accessible even if you don't know exactly what happened yet! Sometimes there will be an issue where messages aren't going through properly but we've never had issues connecting to our servers as of now so thats great! Definitely recommend this product because its pretty simple once set up correctly to…

Pros
  • Easy interface
  • Great customer service
  • Good amount information included in free version
Cons
  • No ability without paying upgrade