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Seraph Review

4

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Help Desk

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Description of Seraph

This modular system is highly adaptable for any support business and in addiction to the core modules, has the ability to be adapted and grown with additional modules available through its open source libraries.

Reviews

Global ratings 4
  • 5
    4
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great experience with Serph and amazing Customer Service

The customer service was excellent! They were very helpful when I had questions about my account or billing issues that arose over time as our organization grew (we are an agency). We used it primarily because of their flexible pricing structure which allowed us not only flexibility but also cost savings compared to other options we considered at similar levels of customization/ease-of use. As mentioned above - great CS team who helped me out several times throughout this process along side…

Pros
  • Great support, good documentation.
  • Easy setup / deployment processes,
  • Flexible prices depending upon usage level
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Easy to Use and Cost Effective Alternative for Your Own Hosting Company

It supports my custom domains as well which other providers do not offer (at least that I know of). The admin interface could use some improvement but it's nothing serious - just minor things like better icons or more customization options would make me happy. If you are looking into creating your own domain registrar service then this should definitely atleast give them consideration! Customized Domain Management/Support from one place instead of having many different tools all over our…

Pros
  • Also good API access available so can be used programmatically through code when necessary.etc
Cons
  • Some cons

Revainrating 5 out of 5

Great experience with Serph and amazing Customer Service

The customer service was excellent! They were very helpful when I had questions about my account or billing issues that arose over time as our organization grew (we are an agency). We used it primarily because of their flexible pricing structure which allowed us not only flexibility but also cost savings compared to other options we considered at similar levels of customization/ease-of use. As mentioned above - great CS team who helped me out several times throughout this process along side…

Pros
  • Great support, good documentation.
  • Easy setup / deployment processes,
  • Flexible prices depending upon usage level
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Easy to Use and Cost Effective Alternative for Your Own Hosting Company

It supports my custom domains as well which other providers do not offer (at least that I know of). The admin interface could use some improvement but it's nothing serious - just minor things like better icons or more customization options would make me happy. If you are looking into creating your own domain registrar service then this should definitely atleast give them consideration! Customized Domain Management/Support from one place instead of having many different tools all over our…

Pros
  • Also good API access available so can be used programmatically through code when necessary.etc
Cons
  • Some cons