Visual Ticket Review

The best thing about visual ticket is it's ease of use, everything just clicks together perfectly! I wish there was an option to have tickets emailed instead of sent via text message or email (we're still trying this out). We've been able to streamline our customer service department by having all incoming calls answered quickly through one system rather than multiple different systems like we had before using VTT. It has also helped us improve overall efficiency as well because now when…

The best thing about visual ticket is its flexibility, ease of use as well customization options for every user. I have used it from last 5 years but never faced any issue or difficulty while using this tool till now! It's very easy to learn & implement within no time at all!! And yes they are providing free demo account which will help everyone understand their product easily by trying out few functions like creating tickets etc., Also i would highly recommend them because we were facing some

I like how easy it is to create tickets for customers, which helps us keep track of our customer service requests! The interface could be more intuitive so we don't have as many problems when creating new ticket types or adding fields/notes etc. Also some features are missing such as sending mass emails from an email list (that's pretty standard). It would also help if they had support via phone instead using their online chat system was very slow at times during peak hours - especially since…

I like that you can easily create forms, add questions, and then send to clients via email or SMS. It's also easy to customize layouts for different campaigns. You can create multiple versions of a form as well which is helpful for creating more than one campaign at the same time. There are several other options to use VTLs but it can be difficult to get the hang of them. Just make sure you have someone who knows how to utilize them if you're not used to them. We are solving two problems with…