Zupapa High Weight Capacity Trampolines For Kids With Safety Enclosure And No-Gap Design For Backyards And Outdoor Fun Review

So we bought an earlier model of this trampoline SEVEN YEARS ago. I just have to say, the customer service and follow-through by this company is exemplary. Our original jump mat lasted just around six years of Utah extreme climate. Below freezing temps and snow during the winter, scorching sun and 100* all summer and no in-between. We never took the mat off or even covered it, so we were beyond impressed it lasted that long before we started popping springs. When we finally had to replace it…

We purchased the 15 foot trampoline. We wanted the 16 foot but it was out of stock. We we started putting it together we noticed a 3 inch cut in the jumping mat. I contacted the company and Betty got back to me right away and said no problem we will send a new one. She asked that we be patient that it may take a while. That was Sunday evening of Father’s Day and the replacement arrived that Thursday! We didn’t have to send the damaged one back. So very glad we chose this product! It is very…

We've had this trampoline for 5 years or so and pretty steady use with our 4 kids and their friends. Normal use for a trampoline or slightly higher, it's outside all summer and winter and has held up. We just finally had a couple problems in a row (bent safety pole and tear in the trampoline pad itself from UV exposure likely) and the Zupapa customer service has been responsive, helpful and generous. Ivy specifically has been a rockstar, thank you Ivy! We're back in jumping shape with a new…

This is a great product. Extremely sturdy and easy to assemble. Zupapa provided everything needed to set the trampoline up including tools and a pump for the balls that were included. Even more impressive than the product itself was their customer service! We had a late season snowstorm that resulted in large limbs falling on the trampoline and damaging the netting supports. I contacted Zupapa customer support with the intention of repurchasing the broken parts and Yucy from their support team…

It’s a great trampoline but I bought this 15’ trampoline because it was supposed to have the best bounce in the industry for the price range at least . The kids are happy with it but they are happier with the bigger trampoline at the neighbors that bounces just as well. So it’s a nice trampoline but for the extra $200 it cost in comparison to others I would almost go with the others . Now I am feeling like a hater and I shouldn’t so let me just say .The set up was pretty straightforward, it…

My Wife and I purchased this trampoline for our children in June 2017. Being leery of trampolines I did quite a bit of research, mainly focusing on safety as my main concern. One brand kept being mentioned in lists and articles regarding well built, safest trampolines on the market.Zupapa. My decision was made and I ordered the 15ft. model. The product was delivered very quickly and the packaging kept all the parts damage free in shipping. Assembly time was right around what I expected, 4/5…

My kids really enjoy the trampoline and honestly it is one of the best purchases I have made. I did not give 5 stars because the poles keep bending and breaking in the wind. If there was a way to purchase extra poles I would be happier.Update: I am upgrading my rating from 4 stars to 5 stars because I contacted the company and worked with Kelly over email. The customer service experience was excellent. I was able to select the replacement parts I needed, purchase them (I am out of warranty)…

I’m a 37 yo woman, not in the best shape, and I did everything but the net by myself! This is packed up to be as helpful as possible. Instructions were pretty good, a little hard because I bought their biggest size and it had a lot of pictures of the small one. Overall, awesome. My kids love it. And it’s made so well.

Shipping was fast and it came in several boxes, but they all came in on the same day so there was no confusion. I had two people help me put it together, and I'm glad I did. We bought the 14ft version, as we have three kids. With a weight capacity of 425 lbs, this thing can hold all of them plus an adult. We went with this product specifically because of how safe it looked. We were always weary of these things, as those in the medical profession kept telling us that these things help cause a…