Description of Crescendo by Delta Health Technologies
Crescendo's easy-to use tools simplify agency workflow, providing a clear, natural path through billing, scheduling, documentation and other time-consuming daily tasks. What's more, it's completely customizable to your agency’s unique needs. And you'll be amazed at how little training it takes to master.
I really like that we can update our schedule as soon as an appointment is scheduled in order not have any issues with showing up for appointments or getting paid! The process of updating my information when needed has been made much easier than before. Sometimes there are errors which don't allow us access to certain info but they quickly address them if contacted directly via email.
This software makes life so much better because all staff knows what each person does without having to ask…
Pros
Sometimes there are errors which don't allow us access to certain info but they quickly address them if contacted directly via email
I love that we can add new fields easily without having to go back into our database or make changes in Excel to update them. The tool is very user friendly and intuitive for both agents and office staff. It has been useful since adding additional information about medications to patient records as well as documenting services provided via ePrescribing. Having all of this data in one place makes it easier for us to manage our workload so there are fewer mistakes when processing claims. I like…
Pros
Easy way todo enter everything within 1 day instead than doing overtime hours working from home.
I have been with this software for almost 2 years now. It is user friendly. The interface is very simple and easy to learn. There are many options that can be used which allows for flexibility and customization. Some of the features are not as helpful as one would hope. This is mainly due to a lack of training in some areas regarding these features.
Overall we like the system, however there is improvement to be made. We are able to see our patients in different states by using this software. It
Pros
Abilityto keep records electronically instead having paper copies or filing cabinets full off papers..Easy access from anywhere via internet connection through computer / smartphone etc..Can view my own health history easily (allergies , diseases
User friendly interface for both schedulers & providers is great! You can easily create an appointment or add in notes with ease as well has being able to view patient info from previous visits/schedules etc very helpful when seeing new patients coming into clinic. I dislike that there are no reports included such as graphs of appointments per month which would have been nice if we were looking back over past months data. Very useful tool once user gets familiarised wth its features but this…
Pros
I would have to add in the patient notes and the patient record keeping which has been a great new tool for all clinic staff
Cons
I would have to add in the patient notes and the patient record keeping which has been a great new tool for all clinic staff