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SpectraMed MSO Review

4

·

Very good

Revainrating 5 out of 5  
Rating 
4.8
Other Services, Health Services

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Description of SpectraMed MSO

SpectraMedi MSO has provided industry leadership in Medical Transcription Services with innovative, efficient, and complete solutions from dictation capture to document distribution and storage.

Reviews

Global ratings 4
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Very good turnaround time and excellent Customer Support

I like that it's an all-inclusive service for transcription of medical documents - no need or desire to purchase separate products which can be confusing when you're not sure if your needs are met by one product versus another (ease/speed). It was difficult at first getting used tp their platform but once we got through our learning curve they made things very easy! They have been helpful throughout this process as well; whenever there is anything regarding my account questions etc., customer…

Pros
  • Easy access via website, phone call options.
  • Efficiently efficient staff with quick response times in emails,
  • Great work ethics among team members who really want top perform professionally while maintaining good morale amongst colleagues
Cons
  • All fine

Revainrating 4 out of 5

This Service Is Amazing For Our Office

I have been using this service for about 5 years now as an employee of my current employer (as well as former employers). The customer support is always friendly when you call or email them if there are any issues that arise throughout your day-to-day work flow! There really isn't anything bad i can say other than some minor formatting errors here & there but it's not enough reason why we should switch over another provider at least until they fix those little things up!! If anyone who works…

Pros
  • It's a really good service!
Cons
  • Some formatting errors throughout the medical transcription process!

Revainrating 5 out of 5

Excellent Customer Service & Fast Turn Around Time

The most important thing is that they are always there for you when you need them. They have great customer service department as well. Spectramed MSO helped us out with our transcription needs. We used it for medical reports, billing statements, etc. Nothing really. I would recommend this product if you need excellent customer service and fast turnaround time. They do an amazing job! What I like best about spectramed MSO is their customer service. They really care about your business and want…

Pros
  • Fast Turn around Time !!! Very Professional Staffs
Cons
  • Not bad

Revainrating 5 out of 5

Professional yet Friendly service with personalized assistance

The support staff is friendly & knowledgeable as well! I like that they are always willing (even eager) for training when we need it but also go above what's needed by offering tips/advice where helpful or required. Some of our files were not being transferred properly into their system which was causing issues such uploading documents at times etc. We worked together towards resolving those problems using tech help services offered through them and other companies who specialize specifically…