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Mortware Professional Review

5

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Funeral Home

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Description of Mortware Professional

Mortware can be scaled to meet the needs of any size funeral business. For records, forms, financials, scheduling, Inventory, reports, leads generation and follow-up. No matter what your needs are; Mortware has a solution for you.

Reviews

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Type of review

Revainrating 5 out of 5

Mortware Professional - Great product - Amazing Support

Their support team is fantastic! They truly listen to our requests and make them happen. The program works well with online ordering, which allows us to keep track of inventory better than we could otherwise. Some of the reporting features are not as robust as they could be (i.e. I have to call customer service for some specific reports), and we would like to see more data in some areas without having to call customer service. However, this is minor compared to how great their overall support…

Pros
  • Support group always goes above an beyond when customers request something or there's trouble making things work exactly right
Cons
  • I will keep silent

Revainrating 5 out of 5

Software Makes Life Easier for All Teams

I love that we have everything under one roof! From orders all in together so there is no confusion as far as which form goes where or when it's due back out etc., through invoicing/payment processing (all integrated), to file keeping with our vendors. There isn't anything about this software system my team dislikes at this time but if anyone asks me "what would make things easier", then I tell them they should try using mortuary management from Home Office Solutions first before considering…

Pros
  • You can set your own work schedules too
Cons
  • Secret

Revainrating 5 out of 5

Great alternative for Funerals, Cremation & Cemetery

The software is easy to use and provides all necessary tools needed in our industry (Funeral Home). As an administrator I love being able to send out invoices quickly without having someone else do it! Our staff loves that they don't have to spend time entering data as much anymore. There isn’t anything negative about this program at this point. If there was something we would like changed or added then please let us know so we could address those issues with the developer team. We've been…

Pros
  • Also helps keep track where people are spending most money within reports suchas average cost breakdowns /
Cons
  • There are disadvantages

Revainrating 5 out of 5

Great for the price and for all aspects of our business

The program helps us organize all facets needed into one place - with features such as invoicing and quoting built right in! As far as customization goes there is not much left to do once we have chosen our options from their drop down list. Nothing yet I dislike about this software but you should think it through before choosing because its easy enough to make changes later if need be. A tool that makes everything so simple when comparing quotes & pricing to families. It is easy enough that…

Pros
  • Easy for staff members at any level/experience
  • Very user friendly interface even though very complex information.
  • Allows different types o' customers easily submit order without needing assistance every time, saving everyone's valuable man hours
Cons
  • Mostly okay, but...

I have been using this software since its inception in 2011 (I am an owner). There is nothing that i dislike at all! The customer service provided by everyone associated with mortuary services continues even after they leave their employment - which makes me extremely confident about continuing forward as my career progresses into retirement or beyond because there will always someone who understands our industry very well willing help us when we need it most!! Our inventory issues were solved…

Pros
  • No more having multiple copies spread across different locations!!! AMAZINGLY EASY TO USE AND CONVENIENT AS ALL YOU CAN WANT ON ONE SITE WITH THE SAME PRODUCT REPLACEMENTS AVAILABLE AT ANY TIME INSTEAD OF GOIG THROUGH DIFFERENT WEBSITES FOR WHAT
Cons
  • I don't really have any dislikes about this, everything is just fine