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CapMinds Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Health Care

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Description of CapMinds

CapMinds is an innovative reliable technology company specialized in EHR, Medical Billing Services, Patient Engagement, Tele-health, OpenEMR, Healthcare Interoperability (HL7-FHIR) and compliance. Our team make the difference by consistently delivering outstanding value to our customers. Established in 2008, Washington DC Metro based CapMinds has built its credibility by successfully serving our clients and by paying meticulous attention to each of their customized needs.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

CapMind Solutions Provides Great Functionality

I work at a hospital that uses capminds as our practice management software. The best thing about capminds is that it is easy to use and very user friendly. It also provides all of the information we need easily and quickly. There weren't many things i disliked about capminds but if there was anything it would be that the reporting could be better, for example some reports take forever to print out and others are not very detailed when you view them. If your looking for an easy to use and…

Pros
  • Can integrate directly w/ emr system making life much more efficient & streamlined overall..can pull info right onto schedule sheets..great product!!
Cons
  • Not great design

Revainrating 4 out of 5

Easy-to Use EMR System That Still Offers Room For Growth

The system was easy enough for my staff to learn how to use without any previous experience with electronic medical record systems. I like that it offers more than one way to view records depending if you're logged into your own account or not. Some things are hard to find when searching records from within another person's accounts. If the user isn't logged in, they have no access at all so finding past patient records can be difficult as well. We were able to easily create new provider…

Pros
  • It is very intuitive
  • Ease of setup process including uploading images/pdf files
  • Documentation provided by tech support team after problems arise during sign up has been fast.
  • Able log out users who do NOT want others logging onto their profile while signed off (no need having people going straight through)
Cons
  • Inabilityto add custom notes instead uses tags
  • No ability yet again multiple providers seeing same history but different data sets
  • Lackluster search

Revainrating 5 out of 5

Overall good customer support and payment process

I like that it's easy for me as my patient/customer because all i have to do when they call or text with questions about services are click "send" then answer them right away! It can be very frustrating if you don't know how things work so just keep learning more until everything makes sense haha but overall great service!! The only thing would be maybe having some different options depending what type of insurance people use? Like being able to pay out certain amounts via credit card instead…

Pros
  • Very good system especially helpful during busy times such holidays where many calls come from new clients looking forward getting appointments scheduled quickly (