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Sinequa Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Analytics, Enterprise Search

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Description of Sinequa

Sinequa provides a Cognitive Search & Analytics platform for Fortune Global 2000 companies and government agencies. Using advanced Natural Language Processing (NLP) and Machine Learning algorithms, the solution offers insights extracted from structured and unstructured data. Broad connectivity to on-premise, cloud and Hadoop data sources facilitates and accelerates enterprise-wide projects.

Reviews

Global ratings 4
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Type of review

Revainrating 4 out of 5

Great tool if used correctly: Sinequa

I like that the system is able to pull in information from various databases and give it context. The interface makes pulling in all of this data easy. It's not very intuitive when you're looking at a piece of information, but once you know where to look, you can find what you need easily. There are also a few bugs here and there, which has affected our implementation. We've been using this for several months now. This allows us to get a better picture of our customer base and what they're…

Pros
  • Also good support team available through email as well during business hours..They provide additional training/support options outside regular work day too! Highly recommend!!
Cons
  • Can be buggy with some features
  • UI needs updating

Revainrating 4 out of 5

Machine Learning Platform That Helps In Personalization

Most of the work is done on the back end using machine learning and rules. This works well in combination with other tools like AI chatbots which also do most of the heavy lifting for us. Currently there's no tool that does everything, however if you build your own it will just be better than what anyone else has. If we were still using vanilla search or even keyword matching alone, then I would not recommend this product for sure as the results are terrible. However, given that our search…

Pros
  • We have had great support as they have been very quick to respond to our queries
Cons
  • There are some bugs with the platform that can be annoying

Revainrating 5 out of 5

Great tool for automating your transactions

We use this software as part of our business process management system which allows us to control what is happening at each step in every transaction with customers/vendors or internal processes. This has been very helpful over recent years we have adopted more automated systems through workflows where you can enter details into one screen then move them along in sequence until they are processed completely before moving onto another task using similar steps again. There isn't anything I…

Pros
  • It's an easy way for me (and my colleagues)to see various tasks from across many different departments within organisation
  • Allows access by other people who couldnt do things individually without risking security breaches etc.
  • Not too complicated yet full feature set means everything required needed done
Cons
  • None

Revainrating 4 out of 5

Sinequa - Very helpful for extracting Data

The best part is its user friendliness as well as good documentation of API/SDKs provided along with free samples available in GitHub repository if you require any help while integrating it into your applications or services that are compatible by means of RESTful APIs. No particular dislike about product but may be could have some customisations like better support services when issues arise instead just saying "error". I think this should definitely be considered at least at basic level…

Pros
  • The data can be pulled in from different platforms, including salesforce and google sheets
Cons
  • I don't have any dislikes about the product